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Terms & Conditions – Choose My Outfit Terms & Conditions – Choose My Outfit

Terms & Conditions

As per the policy of Pakistani designers, there will be no exchange or refunds unless the item received is damaged. For this purpose, we share the item pic and video with the customer so that we can not be liable later.

In case of damaged items, please note that refunds can take up to 15 business days to show on your account due to varying processing times between payment providers.

On all orders over Rs. 10,000/- we require 50% advance while the balance when the item is ready to be shipped. Shipping confirmation will be provided to you.

In case of returns of damaged article, Please make sure your items are returned new, unused, with packaging is in its original condition and with all designer tags still attached. Returns that do not meet these criteria in accordance with our policy will not be accepted and will be sent back to you.

Articles purchased on sale are not eligible for exchange or return.

Standard and inevitable wear and tear over expected periods of time will not be accepted as a valid reason for return/exchange.

Any item without an invoice, will not be accepted for exchange or returns.

If you have made your purchase through your debit card or credit card, we’ll return the amount in full through the same medium.

 

If the return/exchange conditions are met, you should email us with all order details and the reason for the return/exchange, clearly stating “Returns/Exchange” in the subject line. Once you hear back from us, you should dispatch the order in the original packaging and with a printout of the invoice to the office address. Once dispatched, send us the tracking details. Please note that the returned item should reach us within 5 days of the date of our response. Any charges experienced in returning an item will be borne by the customer.


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